Depends on how you would define “creative control”. Can they just turn the site into whatever they want? Obviously not. Can they make it so that the quote function of the forum works? I don’t exactly see how Rockwell would have a problem with that.
But either way, I don’t see how that’s relevant. In just the context of the site (the community section in particular) not being “up to par”, your defense was essentially “well, maybe they just don’t know any better because they’re just old geezers interested in printing books and aren’t as tech savvy as us young whippersnappers who hang out on forums.”
I will grant there did seem to be a decent amount of "ooo that sounds cool…lets do that", without a whole lot of concern for the actual userbase (as I mentioned here), and there were definitely a number of displays of the kind of technical ignorance you’re talking about (mostly from one specific individual) some of which I went into here and here.
However, this in no way means that the Institute simply lacks the technical understanding or skill to address these issues. It has been brought up multiple times that labor resources may be a large contributing factor, and I’m aware of this. But again, that’s largely irrelevant to the points raised here, namely (1) the notion that the neglect is purposeful (which I’m still curious to hear more from Hashem on), and (2) even if resources are limited, meaning certain things would necessarily take time and can’t be done right away, etc., it by no means necessarily follows that the userbase should be completely left in the dark, with virtually zero communication from the powers that be (be it in the form of a simple request for suggestions for improvement every now and then, or at the very least a response when questions and issues are raised.) Anything other than complete silence and followed shortly after by censorship.